Shipping policy

All orders are shipped from the store in Kolding, Denmark.
We are using the following shipping agents: PostNord, GLS and DHL depending on size of order and service of provider.
 
 
Shipping rates

We offer free shipping to all danish adresses on order sizes above 500 dkk
On all orders within Europe shipping is free above 190 euro 
Orders for USA and Canada is between 30-50 € depending on weight
 
Estimated delivery time
 Denmark
1-3 Business days
Europe
3-6 Business days
USA & Canada
5-10 Business days

*We are not responsible for any delay or damaging of your order after the package has been shipped. If you have any problems with your delivery contact the shipping agent.
Your order will be shipped within 1-2 business days.
For further information contact: dowbrand@gmail.com
 
Packaging
All orders are packed in recycled and reusable cardboard boxes or recycled mailer paperbags, depending on the size of the order.
 
Tax and duty
We cannot be held responsible or accountable for any taxes, duties, tariffs, quarantine fees, or package warehousing fees assessed by your local customs office. These charges are separate from your shipping charge, and you will be billed directly from them or the shipping agent.